Customer Registration
Firstly, the customer shall make an agreement with JME either
by in person visit, post, e-mail or fax. The applicant is required to submit the
Application for Remittance as prescribed by JME and place the applicant's signature or
affixing the applicant's name and seal.
Identity verification documents
For Japanese: Passport, Driver's License, Insurance Card, and Residence Certificate
For Foreigner: Passport with visa information, Valid Alien Registration Card with Photo
Provide My Numbers
Application for Remittance
State the purpose for remittance and any other required
information in the Application for Remittance.
How to remit money
Beneficially is able to receive money either following ways.
Bank Transfer
Cash Pick-up
Foreign remittance limit amount: JPY 1,000,000 (One Million per one transaction)
Bank Transfer
Once JME confirms the money received, the fund shall be transferred
to the desired bank account. After completing the transactions, the beneficially is
able to receive money on the same day. However it depends on business hours in both countries.
Cash Pick-up
Once JME confirms the money received, JME inform the sender of the
reference number for each transaction by telephone after completing the transactions,
beneficially is able to receive money at the desired office. However it depends on
business hours in both countries. When the beneficially cash pick-up, they shall show
the reference number over the office counter.
Exchange Rate JME publish the exchange rate between receiving country currency and
Japanese Yen every business day in JME's office counter and home page. When receiving
the request for remittance, JME shall apply JME’s applicable foreign exchange rate at
the time when the actual calculation is made by JME. Exchange rate is updated at 10:00,
11:00 14:00, and 16:00 every business day. JME give out a receipt to the customer (sender).
How to remit to JME's bank account?
The sender remits the fund in Japanese yen to JME designated account.
JME Business Hours
Everyday 9:00 AM - 18:00 PM
Contact for Notices and Inquiries
In the case JME fives notices to or makes an inquiry
with the applicant in respect to this transaction, the address and telephone number stated
in the Application for Remittance shall be used.
Force Majeure
JME shall not be responsible for any losses or damages arising out of any of the following:
An unavoidable event such as calamities, incidents, wars, accidents during transit, restrictions by
laws and regulations, and certain actions taken by the governments, courts or other public authorities;
Any failure or malfunction of terminals, communication circuits, computers or other equipment;
or any mutilation, error or omission in the text resulting from such, which occurred despite
reasonable security measures taken by JME.
Prohibition of Transfer or Pledge
The applicant shall not be allowed to transfer or pledge
rights under the transactions made herein.
Conflict
The problems caused by the meaning of terms used herein shall be judged by Japanese descriptive sentence.
If any conflict and controversy or claim aroused relating to any brochure, guide and agreement either in Nepali,
Japanese or English version, they shall be construed and governed by Japanese version.
Customer care department shall be in charge of safeguard for our customers.
If any opinions, inquiry and complains, please inform this department.